Call Center Traffic and Scheduling Analyst Salary in California

How much does a Call Center Traffic and Scheduling Analyst make in California? The average Call Center Traffic and Scheduling Analyst salary in California is $55,700 as of May 31, 2019, but the range typically falls between $48,600 and $63,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in California

About California    California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the thir....More

Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $52,905 Date Updated May 31, 2019
Location Acampo, CA Avg. Salary $53,300 Date Updated May 31, 2019
Location Acton, CA Avg. Salary $55,992 Date Updated May 31, 2019
Location Adelanto, CA Avg. Salary $52,842 Date Updated May 31, 2019
Location Adin, CA Avg. Salary $50,559 Date Updated May 31, 2019
Location Agoura Hills, CA Avg. Salary $54,847 Date Updated May 31, 2019
Location Aguanga, CA Avg. Salary $53,022 Date Updated May 31, 2019
Location Ahwahnee, CA Avg. Salary $49,632 Date Updated May 31, 2019
Location Alameda, CA Avg. Salary $59,050 Date Updated May 31, 2019
Location Alamo, CA Avg. Salary $58,910 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in California