Call Center Traffic and Scheduling Analyst Salary in Georgia

How much does a Call Center Traffic and Scheduling Analyst make in Georgia? The average Call Center Traffic and Scheduling Analyst salary in Georgia is $48,100 as of May 31, 2019, but the range typically falls between $42,000 and $54,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Georgia

About Georgia    Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Sav....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Abbeville, GA Avg. Salary $45,698 Date Updated May 31, 2019
Location Acworth, GA Avg. Salary $48,729 Date Updated May 31, 2019
Location Adairsville, GA Avg. Salary $46,579 Date Updated May 31, 2019
Location Adel, GA Avg. Salary $45,456 Date Updated May 31, 2019
Location Adrian, GA Avg. Salary $45,938 Date Updated May 31, 2019
Location Ailey, GA Avg. Salary $45,938 Date Updated May 31, 2019
Location Alamo, GA Avg. Salary $45,938 Date Updated May 31, 2019
Location Alapaha, GA Avg. Salary $45,456 Date Updated May 31, 2019
Location Albany, GA Avg. Salary $45,805 Date Updated May 31, 2019
Location Allenhurst, GA Avg. Salary $46,233 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Georgia