Call Center Traffic and Scheduling Analyst Salary in Hawaii

How much does a Call Center Traffic and Scheduling Analyst make in Hawaii? The average Call Center Traffic and Scheduling Analyst salary in Hawaii is $52,500 as of May 31, 2019, but the range typically falls between $45,800 and $59,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Hawaii

About Hawaii    Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having receive....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Ewa Beach, HI Avg. Salary $51,954 Date Updated May 31, 2019
Location Kaneohe, HI Avg. Salary $51,954 Date Updated May 31, 2019
Location Pearl City, HI Avg. Salary $51,954 Date Updated May 31, 2019
Location Waipahu, HI Avg. Salary $51,930 Date Updated May 31, 2019
Location Aiea, HI Avg. Salary $51,954 Date Updated May 31, 2019
Location Anahola, HI Avg. Salary $51,605 Date Updated May 31, 2019
Location Camp H M Smith, HI Avg. Salary $51,954 Date Updated May 31, 2019
Location Captain Cook, HI Avg. Salary $51,605 Date Updated May 31, 2019
Location Eleele, HI Avg. Salary $51,605 Date Updated May 31, 2019
Location Fort Shafter, HI Avg. Salary $51,954 Date Updated May 31, 2019
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