Call Center Traffic and Scheduling Analyst Salary in Indianapolis, Indiana

How much does a Call Center Traffic and Scheduling Analyst make in Indianapolis, IN? The average Call Center Traffic and Scheduling Analyst salary in Indianapolis, IN is $48,600 as of June 27, 2019, but the range typically falls between $42,400 and $55,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Jobs with a similar salary range to Call Center Traffic and Scheduling Analyst : Branch Operations Coordinator, Foreman

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

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Understand the total compensation opportunity for a Call Center Traffic and Scheduling Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
42400
55300
48600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43700
59000
50600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Traffic and Scheduling Analyst in Indianapolis, IN. The base salary for Call Center Traffic and Scheduling Analyst ranges from $42,400 to $55,300 with the average base salary of $48,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,700 to $59,000 with the average total cash compensation of $50,600.
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42400
55300

 

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Job Openings for Call Center Traffic and Scheduling Analyst in Indianapolis, IN