Call Center Traffic and Scheduling Analyst Salary in Kansas

How much does a Call Center Traffic and Scheduling Analyst make in Kansas? The average Call Center Traffic and Scheduling Analyst salary in Kansas is $46,700 as of May 31, 2019, but the range typically falls between $40,700 and $53,200. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Kansas

About Kansas    Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most popula....More

Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Abbyville, KS Avg. Salary $47,489 Date Updated May 31, 2019
Location Abilene, KS Avg. Salary $46,789 Date Updated May 31, 2019
Location Admire, KS Avg. Salary $46,089 Date Updated May 31, 2019
Location Agenda, KS Avg. Salary $46,149 Date Updated May 31, 2019
Location Agra, KS Avg. Salary $46,149 Date Updated May 31, 2019
Location Albert, KS Avg. Salary $47,489 Date Updated May 31, 2019
Location Alden, KS Avg. Salary $47,489 Date Updated May 31, 2019
Location Alexander, KS Avg. Salary $47,489 Date Updated May 31, 2019
Location Allen, KS Avg. Salary $46,089 Date Updated May 31, 2019
Location Alma, KS Avg. Salary $46,089 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Kansas