Call Center Traffic and Scheduling Analyst Salary in Maine

How much does a Call Center Traffic and Scheduling Analyst make in Maine? The average Call Center Traffic and Scheduling Analyst salary in Maine is $48,100 as of May 31, 2019, but the range typically falls between $41,900 and $54,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Maine

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Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Saco, ME Avg. Salary $49,682 Date Updated May 31, 2019
Location Windham, ME Avg. Salary $49,748 Date Updated May 31, 2019
Location Abbot, ME Avg. Salary $45,041 Date Updated May 31, 2019
Location Acton, ME Avg. Salary $50,439 Date Updated May 31, 2019
Location Addison, ME Avg. Salary $45,041 Date Updated May 31, 2019
Location Albion, ME Avg. Salary $45,041 Date Updated May 31, 2019
Location Alfred, ME Avg. Salary $50,088 Date Updated May 31, 2019
Location Alna, ME Avg. Salary $49,283 Date Updated May 31, 2019
Location Andover, ME Avg. Salary $49,283 Date Updated May 31, 2019
Location Anson, ME Avg. Salary $45,041 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Maine