Call Center Traffic and Scheduling Analyst Salary in Missouri

How much does a Call Center Traffic and Scheduling Analyst make in Missouri? The average Call Center Traffic and Scheduling Analyst salary in Missouri is $47,400 as of May 31, 2019, but the range typically falls between $41,300 and $53,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Missouri

About Missouri    Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is b....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Saint Peters, MO Avg. Salary $48,691 Date Updated May 31, 2019
Location Adrian, MO Avg. Salary $48,532 Date Updated May 31, 2019
Location Advance, MO Avg. Salary $48,665 Date Updated May 31, 2019
Location Agency, MO Avg. Salary $48,529 Date Updated May 31, 2019
Location Alba, MO Avg. Salary $47,653 Date Updated May 31, 2019
Location Albany, MO Avg. Salary $48,532 Date Updated May 31, 2019
Location Aldrich, MO Avg. Salary $47,653 Date Updated May 31, 2019
Location Alexandria, MO Avg. Salary $46,514 Date Updated May 31, 2019
Location Allendale, MO Avg. Salary $47,439 Date Updated May 31, 2019
Location Allenton, MO Avg. Salary $48,665 Date Updated May 31, 2019
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