Call Center Traffic and Scheduling Analyst Salary in North Dakota

How much does a Call Center Traffic and Scheduling Analyst make in North Dakota? The average Call Center Traffic and Scheduling Analyst salary in North Dakota is $46,400 as of May 31, 2019, but the range typically falls between $40,500 and $52,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in North Dakota

About North Dakota    North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic cent....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $46,448 Date Updated May 31, 2019
Location West Fargo, ND Avg. Salary $46,552 Date Updated May 31, 2019
Location Abercrombie, ND Avg. Salary $45,805 Date Updated May 31, 2019
Location Absaraka, ND Avg. Salary $45,805 Date Updated May 31, 2019
Location Adams, ND Avg. Salary $42,775 Date Updated May 31, 2019
Location Agate, ND Avg. Salary $44,238 Date Updated May 31, 2019
Location Alamo, ND Avg. Salary $45,700 Date Updated May 31, 2019
Location Alexander, ND Avg. Salary $45,700 Date Updated May 31, 2019
Location Almont, ND Avg. Salary $45,700 Date Updated May 31, 2019
Location Alsen, ND Avg. Salary $42,775 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in North Dakota