Call Center Traffic and Scheduling Analyst Salary in New Hampshire

How much does a Call Center Traffic and Scheduling Analyst make in New Hampshire? The average Call Center Traffic and Scheduling Analyst salary in New Hampshire is $50,600 as of May 31, 2019, but the range typically falls between $44,200 and $57,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in New Hampshire

About New Hampshire    New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean t....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Bedford, NH Avg. Salary $52,622 Date Updated May 31, 2019
Location Derry, NH Avg. Salary $53,261 Date Updated May 31, 2019
Location Merrimack, NH Avg. Salary $54,017 Date Updated May 31, 2019
Location Salem, NH Avg. Salary $52,821 Date Updated May 31, 2019
Location Acworth, NH Avg. Salary $51,499 Date Updated May 31, 2019
Location Alstead, NH Avg. Salary $51,512 Date Updated May 31, 2019
Location Alton, NH Avg. Salary $51,341 Date Updated May 31, 2019
Location Alton Bay, NH Avg. Salary $51,323 Date Updated May 31, 2019
Location Amherst, NH Avg. Salary $54,017 Date Updated May 31, 2019
Location Andover, NH Avg. Salary $51,193 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in New Hampshire