Call Center Traffic and Scheduling Analyst Salary in Oregon

How much does a Call Center Traffic and Scheduling Analyst make in Oregon? The average Call Center Traffic and Scheduling Analyst salary in Oregon is $49,700 as of May 31, 2019, but the range typically falls between $43,300 and $56,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Oregon

About Oregon    Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineate....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Clackamas, OR Avg. Salary $52,017 Date Updated May 31, 2019
Location Oregon City, OR Avg. Salary $51,884 Date Updated May 31, 2019
Location Adams, OR Avg. Salary $49,432 Date Updated May 31, 2019
Location Adel, OR Avg. Salary $45,695 Date Updated May 31, 2019
Location Adrian, OR Avg. Salary $46,532 Date Updated May 31, 2019
Location Agness, OR Avg. Salary $45,695 Date Updated May 31, 2019
Location Albany, OR Avg. Salary $48,588 Date Updated May 31, 2019
Location Allegany, OR Avg. Salary $48,094 Date Updated May 31, 2019
Location Alsea, OR Avg. Salary $48,127 Date Updated May 31, 2019
Location Alvadore, OR Avg. Salary $48,909 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Oregon