Call Center Traffic and Scheduling Analyst Salary in South Dakota

How much does a Call Center Traffic and Scheduling Analyst make in South Dakota? The average Call Center Traffic and Scheduling Analyst salary in South Dakota is $42,600 as of May 31, 2019, but the range typically falls between $37,100 and $48,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in South Dakota

About South Dakota    South Dakota (/- dəˈkoʊtə/ (listen)) is a U.S. state in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux Nati....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Deadwood, SD Avg. Salary $42,501 Date Updated May 31, 2019
Location Pierre, SD Avg. Salary $41,360 Date Updated May 31, 2019
Location Watertown, SD Avg. Salary $42,925 Date Updated May 31, 2019
Location Aberdeen, SD Avg. Salary $40,612 Date Updated May 31, 2019
Location Agar, SD Avg. Salary $40,612 Date Updated May 31, 2019
Location Akaska, SD Avg. Salary $40,612 Date Updated May 31, 2019
Location Alcester, SD Avg. Salary $42,041 Date Updated May 31, 2019
Location Alexandria, SD Avg. Salary $42,925 Date Updated May 31, 2019
Location Allen, SD Avg. Salary $42,501 Date Updated May 31, 2019
Location Alpena, SD Avg. Salary $41,768 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in South Dakota