Call Center Traffic and Scheduling Analyst Salary in Vermont

How much does a Call Center Traffic and Scheduling Analyst make in Vermont? The average Call Center Traffic and Scheduling Analyst salary in Vermont is $48,000 as of May 31, 2019, but the range typically falls between $41,900 and $54,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Vermont

About Vermont    Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-large....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Barre, VT Avg. Salary $48,735 Date Updated May 31, 2019
Location Bennington, VT Avg. Salary $50,479 Date Updated May 31, 2019
Location Essex, VT Avg. Salary $49,183 Date Updated May 31, 2019
Location Williston, VT Avg. Salary $49,183 Date Updated May 31, 2019
Location Adamant, VT Avg. Salary $48,735 Date Updated May 31, 2019
Location Albany, VT Avg. Salary $48,735 Date Updated May 31, 2019
Location Alburgh, VT Avg. Salary $48,735 Date Updated May 31, 2019
Location Arlington, VT Avg. Salary $50,445 Date Updated May 31, 2019
Location Ascutney, VT Avg. Salary $51,077 Date Updated May 31, 2019
Location Averill, VT Avg. Salary $48,735 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Vermont