Call Center Traffic and Scheduling Analyst Salary in West Virginia

How much does a Call Center Traffic and Scheduling Analyst make in West Virginia? The average Call Center Traffic and Scheduling Analyst salary in West Virginia is $44,000 as of May 31, 2019, but the range typically falls between $38,300 and $50,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in West Virginia

About West Virginia    West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part o....More

Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Weirton, WV Avg. Salary $48,501 Date Updated May 31, 2019
Location Wheeling, WV Avg. Salary $48,665 Date Updated May 31, 2019
Location Accoville, WV Avg. Salary $44,992 Date Updated May 31, 2019
Location Adrian, WV Avg. Salary $43,851 Date Updated May 31, 2019
Location Advent, WV Avg. Salary $45,152 Date Updated May 31, 2019
Location Albright, WV Avg. Salary $47,195 Date Updated May 31, 2019
Location Alderson, WV Avg. Salary $45,693 Date Updated May 31, 2019
Location Alkol, WV Avg. Salary $44,418 Date Updated May 31, 2019
Location Allen Junction, WV Avg. Salary $44,992 Date Updated May 31, 2019
Location Alloy, WV Avg. Salary $44,992 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in West Virginia