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How much does a Call Center Traffic and Scheduling Analyst III make in New Hampshire? The average Call Center Traffic and Scheduling Analyst III salary in New Hampshire is $75,500 as of February 26, 2024, but the range typically falls between $66,000 and $86,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Traffic and Scheduling Analyst III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Traffic and Scheduling Analyst III Salary $57,351 NH February 26, 2024
25th Percentile Call Center Traffic and Scheduling Analyst III Salary $66,000 NH February 26, 2024
50th Percentile Call Center Traffic and Scheduling Analyst III Salary $75,500 NH February 26, 2024
75th Percentile Call Center Traffic and Scheduling Analyst III Salary $86,900 NH February 26, 2024
90th Percentile Call Center Traffic and Scheduling Analyst III Salary $97,279 NH February 26, 2024
25% $66,000 10% $57,351 90% $97,279 75% $86,900 $75,500 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Traffic and Scheduling Analyst III utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst III collaborates with other teams when overflow occurs, and inbound traffic must be redirected. Ensures customer satisfaction by monitoring, balancing, and redirecting inbound traffic in a timely manner. In addition, Call Center Traffic and Scheduling Analyst III utilizes call volume reports to coordinate and complete capacity planning within the contact center. Evaluates historical and recent performance and statistics to identify trends. Makes recommendations on how to maintain contact center key performance indicators. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Call Center Traffic and Scheduling Analyst III typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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Location Avg. Salary Date Updated
Location Bedford, NH Avg. Salary $76,403 Date Updated February 26, 2024
Location Derry, NH Avg. Salary $78,476 Date Updated February 26, 2024
Location Merrimack, NH Avg. Salary $80,722 Date Updated February 26, 2024
Location Salem, NH Avg. Salary $79,531 Date Updated February 26, 2024
Location Acworth, NH Avg. Salary $75,891 Date Updated February 26, 2024
Location Alstead, NH Avg. Salary $75,891 Date Updated February 26, 2024
Location Alton, NH Avg. Salary $76,049 Date Updated February 26, 2024
Location Alton Bay, NH Avg. Salary $76,030 Date Updated February 26, 2024
Location Amherst, NH Avg. Salary $80,722 Date Updated February 26, 2024
Location Andover, NH Avg. Salary $76,070 Date Updated February 26, 2024
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