Claim Representative II Salary in North Carolina

The Claim Representative II prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Processes, adjusts, and closes claims of low to moderate complexity in a contact center setting. Being a Claim Representative II does not handle claims requiring outside field adjustment and refers complex claims to designated experts. Negotiates settlements within approved limits. In addition, Claim Representative II requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Being a Claim Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Claim Representative II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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