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Hourly Wage for Client Care Specialist IV Salary in the United States

Hourly Wage for Client Care Specialist IV Salary

How much does a Client Care Specialist IV make hourly in the United States? The average hourly wage for a Client Care Specialist IV in the United States is $51 as of March 26, 2024, but the range typically falls between $43 and $58. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Client Care Specialist IV Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Client Care Specialist IV Salary $37 US March 26, 2024
25th Percentile Client Care Specialist IV Salary $43 US March 26, 2024
50th Percentile Client Care Specialist IV Salary $51 US March 26, 2024
75th Percentile Client Care Specialist IV Salary $58 US March 26, 2024
90th Percentile Client Care Specialist IV Salary $66 US March 26, 2024
25% $43 10% $37 90% $66 75% $58 $51 50%(Median) Didn’t find job title? Click
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Check out Client Care Specialist IV Job Openings in Columbus, Ohio

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Job Description

The Client Care Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Care Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Client Care Specialist IV

Career Path for this job

  1. Down a level:

    Client Care Specialist III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Client Care Specialist IV

    7 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

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Understand the total hourly compensation opportunity for a Client Care Specialist IV, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
43
58
51

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
46
64
54
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Client Care Specialist IV in the United States. The average hourly rate for Client Care Specialist IV ranges from $43 to $58 with the average hourly pay of $51. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $46 to $64 with the average total hourly cash compensation of $54.
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43
58

 

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