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How much does a Client Care Specialist IV make in North Carolina? The average Client Care Specialist IV salary in North Carolina is $100,900 as of March 26, 2024, but the range typically falls between $86,500 and $116,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Client Care Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Care Specialist IV Salary $73,390 NC March 26, 2024
25th Percentile Client Care Specialist IV Salary $86,500 NC March 26, 2024
50th Percentile Client Care Specialist IV Salary $100,900 NC March 26, 2024
75th Percentile Client Care Specialist IV Salary $116,600 NC March 26, 2024
90th Percentile Client Care Specialist IV Salary $130,894 NC March 26, 2024
25% $86,500 10% $73,390 90% $130,894 75% $116,600 $100,900 50%(Median) Didn’t find job title? Click
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Job Description

The Client Care Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Care Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $94,767 Date Updated March 26, 2024
Location Advance, NC Avg. Salary $98,339 Date Updated March 26, 2024
Location Ahoskie, NC Avg. Salary $98,339 Date Updated March 26, 2024
Location Alamance, NC Avg. Salary $98,444 Date Updated March 26, 2024
Location Albemarle, NC Avg. Salary $99,074 Date Updated March 26, 2024
Location Albertson, NC Avg. Salary $95,082 Date Updated March 26, 2024
Location Alexander, NC Avg. Salary $96,553 Date Updated March 26, 2024
Location Alexis, NC Avg. Salary $101,806 Date Updated March 26, 2024
Location Alliance, NC Avg. Salary $95,502 Date Updated March 26, 2024
Location Almond, NC Avg. Salary $95,607 Date Updated March 26, 2024
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