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How much does a Client Service and Support Specialist IV make in Ohio? The average Client Service and Support Specialist IV salary in Ohio is $102,760 as of March 26, 2024, but the range typically falls between $88,080 and $118,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Client Service and Support Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Service and Support Specialist IV Salary $74,715 OH March 26, 2024
25th Percentile Client Service and Support Specialist IV Salary $88,080 OH March 26, 2024
50th Percentile Client Service and Support Specialist IV Salary $102,760 OH March 26, 2024
75th Percentile Client Service and Support Specialist IV Salary $118,700 OH March 26, 2024
90th Percentile Client Service and Support Specialist IV Salary $133,213 OH March 26, 2024
25% $88,080 10% $74,715 90% $133,213 75% $118,700 $102,760 50%(Median) Didn’t find job title? Click
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Job Description

The Client Service and Support Specialist IV resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Service and Support Specialist IV develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Service and Support Specialist IV uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Service and Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Client Service and Support Specialist IV typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Client Service and Support Specialist IV in Ohio

Career Path for this job

  1. Down a level:

    Client Care Specialist III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Client Service and Support Specialist IV

    7 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Client Service and Support Specialist IV

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $97,183 Date Updated March 26, 2024
Location Lakewood, OH Avg. Salary $103,172 Date Updated March 26, 2024
Location Portsmouth, OH Avg. Salary $95,922 Date Updated March 26, 2024
Location Aberdeen, OH Avg. Salary $95,292 Date Updated March 26, 2024
Location Ada, OH Avg. Salary $98,759 Date Updated March 26, 2024
Location Adamsville, OH Avg. Salary $97,708 Date Updated March 26, 2024
Location Addyston, OH Avg. Salary $102,646 Date Updated March 26, 2024
Location Adelphi, OH Avg. Salary $96,973 Date Updated March 26, 2024
Location Adena, OH Avg. Salary $98,129 Date Updated March 26, 2024
Location Akron, OH Avg. Salary $101,386 Date Updated March 26, 2024
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