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How much does a Contact Center Planning and Monitoring Analyst make in Maine? The average Contact Center Planning and Monitoring Analyst salary in Maine is $49,530 as of March 26, 2024, but the range typically falls between $42,330 and $56,670. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $35,775 ME March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $42,330 ME March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $49,530 ME March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $56,670 ME March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $63,171 ME March 26, 2024
25% $42,330 10% $35,775 90% $63,171 75% $56,670 $49,530 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Maine

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Saco, ME Avg. Salary $50,236 Date Updated March 26, 2024
Location Windham, ME Avg. Salary $50,287 Date Updated March 26, 2024
Location Abbot, ME Avg. Salary $48,251 Date Updated March 26, 2024
Location Acton, ME Avg. Salary $51,508 Date Updated March 26, 2024
Location Addison, ME Avg. Salary $48,251 Date Updated March 26, 2024
Location Albion, ME Avg. Salary $48,251 Date Updated March 26, 2024
Location Alfred, ME Avg. Salary $51,254 Date Updated March 26, 2024
Location Alna, ME Avg. Salary $49,829 Date Updated March 26, 2024
Location Andover, ME Avg. Salary $49,829 Date Updated March 26, 2024
Location Anson, ME Avg. Salary $48,251 Date Updated March 26, 2024

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