upper level job

How much does a Contact Center Planning and Monitoring Analyst make in North Dakota? The average Contact Center Planning and Monitoring Analyst salary in North Dakota is $50,390 as of March 26, 2024, but the range typically falls between $43,070 and $57,660. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $36,406 ND March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $43,070 ND March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $50,390 ND March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $57,660 ND March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $64,279 ND March 26, 2024
25% $43,070 10% $36,406 90% $64,279 75% $57,660 $50,390 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in North Dakota

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $50,592 Date Updated March 26, 2024
Location West Fargo, ND Avg. Salary $48,861 Date Updated March 26, 2024
Location Abercrombie, ND Avg. Salary $48,098 Date Updated March 26, 2024
Location Absaraka, ND Avg. Salary $48,098 Date Updated March 26, 2024
Location Adams, ND Avg. Salary $47,080 Date Updated March 26, 2024
Location Agate, ND Avg. Salary $48,454 Date Updated March 26, 2024
Location Alamo, ND Avg. Salary $49,829 Date Updated March 26, 2024
Location Alexander, ND Avg. Salary $49,829 Date Updated March 26, 2024
Location Almont, ND Avg. Salary $49,829 Date Updated March 26, 2024
Location Alsen, ND Avg. Salary $47,080 Date Updated March 26, 2024

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