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Contact Center Planning and Monitoring Analyst Salary in New Jersey

Contact Center Planning and Monitoring Analyst Salary in New Jersey

How much does a Contact Center Planning and Monitoring Analyst make in New Jersey? The average Contact Center Planning and Monitoring Analyst salary in New Jersey is $55,790 as of March 26, 2024, but the range typically falls between $47,680 and $63,830. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $40,296 NJ March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $47,680 NJ March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $55,790 NJ March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $63,830 NJ March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $71,150 NJ March 26, 2024
25% $47,680 10% $40,296 90% $71,150 75% $63,830 $55,790 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in New Jersey

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $57,514 Date Updated March 26, 2024
Location Bergenfield, NJ Avg. Salary $58,532 Date Updated March 26, 2024
Location Bloomfield, NJ Avg. Salary $58,583 Date Updated March 26, 2024
Location East Brunswick, NJ Avg. Salary $57,463 Date Updated March 26, 2024
Location Hoboken, NJ Avg. Salary $59,448 Date Updated March 26, 2024
Location Irvington, NJ Avg. Salary $57,514 Date Updated March 26, 2024
Location Lakewood, NJ Avg. Salary $56,649 Date Updated March 26, 2024
Location Middlesex, NJ Avg. Salary $57,107 Date Updated March 26, 2024
Location Passaic, NJ Avg. Salary $58,583 Date Updated March 26, 2024
Location Union, NJ Avg. Salary $57,514 Date Updated March 26, 2024

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Delaware

Contact Center Planning and Monitoring Analyst Salaries in Wilmington, Delaware

Pennsylvania

Contact Center Planning and Monitoring Analyst Salaries in Allentown, Pennsylvania
Contact Center Planning and Monitoring Analyst Salaries in Philadelphia, Pennsylvania

About New Jersey    New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More

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