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Contact Center Planning and Monitoring Analyst Salary in Ohio

Contact Center Planning and Monitoring Analyst Salary in Ohio

How much does a Contact Center Planning and Monitoring Analyst make in Ohio? The average Contact Center Planning and Monitoring Analyst salary in Ohio is $49,780 as of March 26, 2024, but the range typically falls between $42,550 and $56,960. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $35,967 OH March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $42,550 OH March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $49,780 OH March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $56,960 OH March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $63,497 OH March 26, 2024
25% $42,550 10% $35,967 90% $63,497 75% $56,960 $49,780 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Ohio

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $47,080 Date Updated March 26, 2024
Location Lakewood, OH Avg. Salary $49,981 Date Updated March 26, 2024
Location Portsmouth, OH Avg. Salary $46,469 Date Updated March 26, 2024
Location Aberdeen, OH Avg. Salary $46,164 Date Updated March 26, 2024
Location Ada, OH Avg. Salary $47,844 Date Updated March 26, 2024
Location Adamsville, OH Avg. Salary $47,335 Date Updated March 26, 2024
Location Addyston, OH Avg. Salary $49,727 Date Updated March 26, 2024
Location Adelphi, OH Avg. Salary $46,978 Date Updated March 26, 2024
Location Adena, OH Avg. Salary $47,538 Date Updated March 26, 2024
Location Akron, OH Avg. Salary $49,116 Date Updated March 26, 2024

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Indiana

Contact Center Planning and Monitoring Analyst Salaries in Fort Wayne, Indiana

West Virginia

Contact Center Planning and Monitoring Analyst Salaries in Huntington, West Virginia
Contact Center Planning and Monitoring Analyst Salaries in Parkersburg, West Virginia

About Ohio    Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, th....More

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