upper level job

How much does a Contact Center Planning and Monitoring Analyst make in Utah? The average Contact Center Planning and Monitoring Analyst salary in Utah is $48,410 as of March 26, 2024, but the range typically falls between $41,370 and $55,390. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $34,960 UT March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $41,370 UT March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $48,410 UT March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $55,390 UT March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $61,745 UT March 26, 2024
25% $41,370 10% $34,960 90% $61,745 75% $55,390 $48,410 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Utah

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Lehi, UT Avg. Salary $47,182 Date Updated March 26, 2024
Location Alpine, UT Avg. Salary $49,676 Date Updated March 26, 2024
Location Altamont, UT Avg. Salary $49,269 Date Updated March 26, 2024
Location Alton, UT Avg. Salary $48,963 Date Updated March 26, 2024
Location Altonah, UT Avg. Salary $49,269 Date Updated March 26, 2024
Location American Fork, UT Avg. Salary $47,335 Date Updated March 26, 2024
Location Aneth, UT Avg. Salary $49,167 Date Updated March 26, 2024
Location Annabella, UT Avg. Salary $46,724 Date Updated March 26, 2024
Location Antimony, UT Avg. Salary $46,724 Date Updated March 26, 2024
Location Aurora, UT Avg. Salary $46,724 Date Updated March 26, 2024

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