Contact Center Quality Metrics Auditor Salary in the United States
Contact Center Quality Metrics Auditor Salary
How much does a Contact Center Quality Metrics Auditor make in the United States? The average Contact Center Quality Metrics Auditor salary in the United States is $51,760 as of March 26, 2024, but the range typically falls between $46,630 and $58,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Quality Metrics Auditor Salary | $41,959 | US | March 26, 2024 |
| 25th Percentile Contact Center Quality Metrics Auditor Salary | $46,630 | US | March 26, 2024 |
| 50th Percentile Contact Center Quality Metrics Auditor Salary | $51,760 | US | March 26, 2024 |
| 75th Percentile Contact Center Quality Metrics Auditor Salary | $58,750 | US | March 26, 2024 |
| 90th Percentile Contact Center Quality Metrics Auditor Salary | $65,114 | US | March 26, 2024 |
ABC Technologies (USA Region) - Canton, OH
Abercrombie and Fitch Co. - Columbus, OH
Lutheran Social Services of Central Ohio - Columbus, OH
Contact Center Represenatative
Russell Tobin - Columbus, OH
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Job Description
The Contact Center Quality Metrics Auditor prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Contact Center Quality Metrics Auditor typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Contact Center Quality Metrics Auditor typically reports to a manager. Being a Contact Center Quality Metrics Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Quality Metrics Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Level of Education
- Contact Center Quality Metrics Auditor Salaries with No Diploma
- Contact Center Quality Metrics Auditor Salaries with a High School Diploma or Technical Certificate
- Contact Center Quality Metrics Auditor Salaries with an Associate's Degree
- Contact Center Quality Metrics Auditor Salaries with a Bachelor's Degree
- Contact Center Quality Metrics Auditor Salaries with a Master's Degree or MBA
- Contact Center Quality Metrics Auditor Salaries with a JD, MD, PhD or Equivalent
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