How much does a Customer Care Director make in New Jersey? The average Customer Care Director salary in New Jersey is $191,600 as of March 26, 2024, but the range typically falls between $166,700 and $217,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Care Director Salary | $144,030 | NJ | March 26, 2024 |
25th Percentile Customer Care Director Salary | $166,700 | NJ | March 26, 2024 |
50th Percentile Customer Care Director Salary | $191,600 | NJ | March 26, 2024 |
75th Percentile Customer Care Director Salary | $217,800 | NJ | March 26, 2024 |
90th Percentile Customer Care Director Salary | $241,654 | NJ | March 26, 2024 |
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The Customer Care Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Care Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Care Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Care Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Care Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Bachelor's Degree
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Bayonne, NJ | Avg. Salary $197,489 | Date Updated March 26, 2024 |
Location Bergenfield, NJ | Avg. Salary $200,984 | Date Updated March 26, 2024 |
Location Bloomfield, NJ | Avg. Salary $201,159 | Date Updated March 26, 2024 |
Location East Brunswick, NJ | Avg. Salary $197,314 | Date Updated March 26, 2024 |
Location Hoboken, NJ | Avg. Salary $204,130 | Date Updated March 26, 2024 |
Location Irvington, NJ | Avg. Salary $197,489 | Date Updated March 26, 2024 |
Location Lakewood, NJ | Avg. Salary $194,517 | Date Updated March 26, 2024 |
Location Middlesex, NJ | Avg. Salary $196,090 | Date Updated March 26, 2024 |
Location Passaic, NJ | Avg. Salary $201,159 | Date Updated March 26, 2024 |
Location Union, NJ | Avg. Salary $197,489 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
About New Jersey New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More
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