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How much does a Customer Care Manager make in Albany, VT? The average Customer Care Manager salary in Albany, VT is $97,800 as of February 26, 2024, but the range typically falls between $86,200 and $111,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Care Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Manager Salary $75,639 Albany,VT February 26, 2024
25th Percentile Customer Care Manager Salary $86,200 Albany,VT February 26, 2024
50th Percentile Customer Care Manager Salary $97,800 Albany,VT February 26, 2024
75th Percentile Customer Care Manager Salary $111,500 Albany,VT February 26, 2024
90th Percentile Customer Care Manager Salary $123,973 Albany,VT February 26, 2024
25% $86,200 10% $75,639 90% $123,973 75% $111,500 $97,800 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Care Manager in Albany, VT

Career Path for this job

  1. Down a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Care Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Senior Manager


    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
86200
111500
97800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
91500
122600
105400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Manager in Albany, VT. The base salary for Customer Care Manager ranges from $86,200 to $111,500 with the average base salary of $97,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,500 to $122,600 with the average total cash compensation of $105,400.
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86200
111500

 

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About Albany, Vermont    According to the United States Census Bureau, the town has a total area of 38.7 square miles (100.2 km²), of which 38.5 square miles (99.7 km²) is lan....More

Albany, Vermont  area prices were up 1.6% from a year ago    View the Cost of Living in Albany, Vermont

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