Customer Care Manager Salary in District of Columbia

How much does a Customer Care Manager make in District of Columbia? The average Customer Care Manager salary in District of Columbia is $102,800 as of September 26, 2019, but the range typically falls between $89,700 and $122,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in District of Columbia

About District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Recently searched related titles: Client Care Manager

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Salary estimation for Customer Care Manager at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Care Manager : Senior Customer Success Manager, Senior Manager Customer Development, Customer Operations Engineer

Job Description

The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Customer Care Manager

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $102,183 Date Updated September 26, 2019
Location Parcel Return Service, DC Avg. Salary $102,183 Date Updated September 26, 2019
Location Washington, DC Avg. Salary $102,183 Date Updated September 26, 2019
Location Washington Navy Yard, DC Avg. Salary $102,183 Date Updated September 26, 2019
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