upper level job

How much does a Customer Care Manager make in Duluth, MN? The average Customer Care Manager salary in Duluth, MN is $95,800 as of February 26, 2024, but the range typically falls between $84,400 and $109,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Care Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Manager Salary $74,021 Duluth,MN February 26, 2024
25th Percentile Customer Care Manager Salary $84,400 Duluth,MN February 26, 2024
50th Percentile Customer Care Manager Salary $95,800 Duluth,MN February 26, 2024
75th Percentile Customer Care Manager Salary $109,200 Duluth,MN February 26, 2024
90th Percentile Customer Care Manager Salary $121,400 Duluth,MN February 26, 2024
25% $84,400 10% $74,021 90% $121,400 75% $109,200 $95,800 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Care Manager in Duluth, MN

Career Path for this job

  1. Down a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Care Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Senior Manager


    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Care Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
84400
109200
95800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
89600
120000
103200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Manager in Duluth, MN. The base salary for Customer Care Manager ranges from $84,400 to $109,200 with the average base salary of $95,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $89,600 to $120,000 with the average total cash compensation of $103,200.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

84400
109200

 

Step 3 of 3

How much should you be paid?

About Duluth, Minnesota    According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land an....More

Duluth, Minnesota  area prices were up 1.3% from a year ago    View the Cost of Living in Duluth, Minnesota

Customer Care Manager Salary in popular cities: MinneapolisSaint PaulRochester

Recently searched related titles: Client Care Manager

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Recently searched related titles: Deliver Manager, Industrial Project Manager, Crm Manager

Jobs with a similar salary range to Customer Care Manager : Auto Service Manager, Client Experience Manager, Customer Advocacy Manager, Product Support Supervisor, Customer Program Manager, Customer Support Manager

Salary estimation for Customer Care Manager at companies like : Texas Times, Chemsouth Products LLC, Department of Health

Jobs with a similar salary range to Customer Care Manager : Retail Experience Manager, Network Management Consultant, Escalations Manager

lower level job