Customer Care Manager Salary in Maryland

How much does a Customer Care Manager make in Maryland? The average Customer Care Manager salary in Maryland is $95,200 as of September 26, 2019, but the range typically falls between $83,100 and $113,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Maryland

About Maryland    Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More

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Recently searched related titles: Client Care Manager

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Salary estimation for Customer Care Manager at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Care Manager : Senior Customer Success Manager, Senior Manager Customer Development, Customer Operations Engineer

Job Description

The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $94,917 Date Updated September 26, 2019
Location Abell, MD Avg. Salary $101,722 Date Updated September 26, 2019
Location Aberdeen, MD Avg. Salary $93,490 Date Updated September 26, 2019
Location Aberdeen Proving Ground, MD Avg. Salary $94,113 Date Updated September 26, 2019
Location Abingdon, MD Avg. Salary $93,323 Date Updated September 26, 2019
Location Accident, MD Avg. Salary $84,724 Date Updated September 26, 2019
Location Accokeek, MD Avg. Salary $101,999 Date Updated September 26, 2019
Location Adamstown, MD Avg. Salary $99,906 Date Updated September 26, 2019
Location Allen, MD Avg. Salary $98,232 Date Updated September 26, 2019
Location Andrews Air Force Base, MD Avg. Salary $102,153 Date Updated September 26, 2019
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