Customer Care Manager Salary in Pennsylvania

How much does a Customer Care Manager make in Pennsylvania? The average Customer Care Manager salary in Pennsylvania is $92,200 as of September 26, 2019, but the range typically falls between $80,500 and $110,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Pennsylvania

About Pennsylvania    Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More

Popular jobs: Architect I, Biomedical Engineer I, Civil Engineer I

Recently searched related titles: Client Care Manager

Recently searched companies with related titles : Walmart Inc Customer Service Manager, American Airlines Customer Service Manager

Salary estimation for Customer Care Manager at companies like : CAFEPRESS INC, HEALTHWAREHOUSE.COM INC, LIQUIDITY SERVICES INC

Jobs with a similar salary range to Customer Care Manager : Senior Customer Success Manager, Senior Manager Customer Development, Customer Operations Engineer

Job Description

The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Customer Care Manager

Loading results...
Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $95,042 Date Updated September 26, 2019
Location Aaronsburg, PA Avg. Salary $89,340 Date Updated September 26, 2019
Location Abbottstown, PA Avg. Salary $89,866 Date Updated September 26, 2019
Location Abington, PA Avg. Salary $99,109 Date Updated September 26, 2019
Location Ackermanville, PA Avg. Salary $99,669 Date Updated September 26, 2019
Location Acme, PA Avg. Salary $87,369 Date Updated September 26, 2019
Location Acosta, PA Avg. Salary $85,019 Date Updated September 26, 2019
Location Adah, PA Avg. Salary $90,393 Date Updated September 26, 2019
Location Adamsburg, PA Avg. Salary $90,577 Date Updated September 26, 2019
Location Adamstown, PA Avg. Salary $91,584 Date Updated September 26, 2019
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Customer Care Manager in Pennsylvania