How much does a Chat Support Representative II make in New Hampshire? The average Chat Support Representative II salary in New Hampshire is $49,177 as of February 26, 2024, but the range typically falls between $43,560 and $54,774. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Chat Support Representative II Salary | $38,447 | NH | February 26, 2024 |
25th Percentile Chat Support Representative II Salary | $43,560 | NH | February 26, 2024 |
50th Percentile Chat Support Representative II Salary | $49,177 | NH | February 26, 2024 |
75th Percentile Chat Support Representative II Salary | $54,774 | NH | February 26, 2024 |
90th Percentile Chat Support Representative II Salary | $59,870 | NH | February 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
Chat Support Representative II responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative II ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative II typically reports to a supervisor or manager. The Chat Support Representative II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Chat Support Representative II typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Bedford, NH | Avg. Salary $49,798 | Date Updated February 26, 2024 |
Location Derry, NH | Avg. Salary $51,149 | Date Updated February 26, 2024 |
Location Merrimack, NH | Avg. Salary $52,613 | Date Updated February 26, 2024 |
Location Salem, NH | Avg. Salary $51,836 | Date Updated February 26, 2024 |
Location Acworth, NH | Avg. Salary $49,464 | Date Updated February 26, 2024 |
Location Alstead, NH | Avg. Salary $49,464 | Date Updated February 26, 2024 |
Location Alton, NH | Avg. Salary $49,567 | Date Updated February 26, 2024 |
Location Alton Bay, NH | Avg. Salary $49,555 | Date Updated February 26, 2024 |
Location Amherst, NH | Avg. Salary $52,613 | Date Updated February 26, 2024 |
Location Andover, NH | Avg. Salary $49,581 | Date Updated February 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Chat Support Representative II, the first career path typically progresses to Chat Support Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chat Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Chat Support Representative I | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Chat Support Representative II salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Chat Support Representative II salary varies from category to category. Click below to see Chat Support Representative II salary in different categories.
About New Hampshire New Hampshire is part of the six-state New England region. It is bounded by Quebec, Canada, to the north and northwest; Maine and the Atlantic Ocean t....More
Skills associated with Chat Support Representative II: Customer Service Help Desk Software, Product Support, Service Request Management Process, Customer Interaction ...More
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