As of March 01, 2025, the average annual salary for a Customer Relationship Management System/User Support II in the United States is $103,490. Salary.com reports that pay typically ranges from $92,690 to $109,290, with most professionals earning between $82,857 and $114,571.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $109,290 | $9,108 | $2,102 | $53 |
| Average | $103,490 | $8,624 | $1,990 | $50 |
| 25th Percentile | $92,690 | $7,724 | $1,783 | $45 |
An entry-level Customer Relationship Management System/User Support II with less than 1 year of experience earns about $96,536. With 1-2 years of experience, the average salary increases to $96,814. For 2-4 years of experience, the pay typically rises to $98,618. Senior-level professionals with 5-8 years of experience earn around $101,659, and those with over 8 years of experience can expect an average of $101,659.
| Levels | Salary |
|---|---|
| Entry Level Customer Relationship Management System/User Support II | $96,536 |
| Intermediate Level Customer Relationship Management System/User Support II | $96,814 |
| Senior Level Customer Relationship Management System/User Support II | $98,618 |
| Specialist Level Customer Relationship Management System/User Support II | $101,659 |
| Expert Level Customer Relationship Management System/User Support II | $101,659 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 2% |
| Experienced | 2% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Customer Relationship Management System/User Support II compensation over the past six years. For example, the median salary increased from $111,825 in 2023 to approximately $111,041 in 2024. (For a detailed analysis of Customer Relationship Management System/User Support II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Relationship Management System/User Support II information for you to search for. Click on search button below to see Customer Relationship Management System/User Support II job openings or enter a new job title here.
Here are companies hiring for Customer Relationship Management System/User Support II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $103,490 | 68.0% | ||
| Bonus | $5,800 | 3.8% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $8,361 | 5.5% | ||
| 401K/403B | $4,590 | 3.0% | ||
| Disability | $2,186 | 1.4% | ||
| Healthcare | $8,352 | 5.5% | ||
| Pension | $5,902 | 3.9% | ||
| Time Off | $13,451 | 8.8% | ||
| Total Compensation | $152,132 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.2% |
| High School | 14.7% |
| Associates | 12.1% |
| Bachelors | 55.8% |
| Masters | 15.3% |
| Doctorate | 0.9% |
What Am I Worth?
CRM certifications can significantly enhance your career prospects in web development and sales. With salaries ranging from $92,190 to $108,690, these credentials can position you as a power user or implementation expert, making you a valuable asset to any organization. Investing in a CRM certification can lead to substantial financial rewards and career advancement.
The highest paying customer service role is often in Customer Relationship Management or User Support, with salaries ranging from $92,190 to $108,690. These positions typically require strong communication skills and a focus on client satisfaction, making them both rewarding and lucrative in the customer service field.
The salary for Customer Relationship Management roles ranges from $92,190 to $108,690, with a mid-point of $102,990. This indicates that CRM positions offer competitive compensation, often exceeding the average salary in many regions and industries.
CRM can be a rewarding and challenging career that offers many benefits and opportunities. With salaries ranging from $92,190 to $108,690, it provides a solid financial foundation. Consider your long-term aspirations—are you aiming for a role that emphasizes customer engagement, data analysis, and technology? CRM offers various career paths, from customer support to analytics and consulting.
The highest salary for a Customer Relationship Management professional is ₹1,08,690. The salary range for this role typically falls between ₹92,190 and ₹1,02,990, reflecting the varying levels of experience and responsibility within the field.
The salary for Customer Relationship Management roles typically ranges from £92,190 to £108,690. The average salary is around £102,990, reflecting the expertise and responsibilities associated with these positions.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
