How much does a Customer Relationship Management System/User Support II make in Massachusetts? The average Customer Relationship Management System/User Support II salary in Massachusetts is $104,990 as of March 26, 2024, but the range typically falls between $95,190 and $112,390. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Relationship Management System/User Support II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Relationship Management System/User Support II Salary $86,268 MA March 26, 2024
25th Percentile Customer Relationship Management System/User Support II Salary $95,190 MA March 26, 2024
50th Percentile Customer Relationship Management System/User Support II Salary $104,990 MA March 26, 2024
75th Percentile Customer Relationship Management System/User Support II Salary $112,390 MA March 26, 2024
90th Percentile Customer Relationship Management System/User Support II Salary $119,127 MA March 26, 2024
25% $95,190 10% $86,268 90% $119,127 75% $112,390 $104,990 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Relationship Management System/User Support II is responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Administers the Customer Relationship Management (CRM) applications. Being a Customer Relationship Management System/User Support II typically requires a bachelor's degree. Monitors end-user usage of systems and performs daily administrative and user support tasks. In addition, Customer Relationship Management System/User Support II may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. Being a Customer Relationship Management System/User Support II work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Relationship Management System/User Support II typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Relationship Management System/User Support II in Massachusetts

Career Path for this job

  1. Down a level:

    CRM Maintenance /User Support Administrator

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Relationship Management System/User Support II

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Relationship Management System/User Support II

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $101,198 Date Updated March 26, 2024
Location Barnstable, MA Avg. Salary $102,259 Date Updated March 26, 2024
Location Fitchburg, MA Avg. Salary $102,838 Date Updated March 26, 2024
Location Hyannis, MA Avg. Salary $101,873 Date Updated March 26, 2024
Location Leominster, MA Avg. Salary $101,584 Date Updated March 26, 2024
Location Malden, MA Avg. Salary $108,144 Date Updated March 26, 2024
Location Methuen, MA Avg. Salary $103,031 Date Updated March 26, 2024
Location Newton, MA Avg. Salary $108,144 Date Updated March 26, 2024
Location Revere, MA Avg. Salary $108,144 Date Updated March 26, 2024
Location Weymouth, MA Avg. Salary $105,346 Date Updated March 26, 2024

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