How much does a Customer Service and Support Trainer make in the United States? The average Customer Service and Support Trainer salary in the United States is $46,400 as of June 27, 2019, but the range typically falls between $40,000 and $53,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Customer Service and Support Trainer provides updates and details on new products. Designs and delivers training programs for customer service staff. Being a Customer Service and Support Trainer develops team skills in areas of customer service, selling and communication. Instructs and informs staff about system use and policies/process. In addition, Customer Service and Support Trainer may track staff performance to assess training effectiveness. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service and Support Trainer occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. Working as a Customer Service and Support Trainer typically requires 2 -4 years of related experience. (Copyright 2019 Salary.com)
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Includes base and annual incentives