How much does a Customer Service Center Forecasting/Optimization Supervisor make in Pennsylvania? The average Customer Service Center Forecasting/Optimization Supervisor salary in Pennsylvania is $75,990 as of March 26, 2024, but the range typically falls between $65,090 and $88,790. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $55,166 | PA | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $65,090 | PA | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $75,990 | PA | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $88,790 | PA | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $100,444 | PA | March 26, 2024 |
Cross Country Workforce Solutions Group - Anaheim, CA
Customs Goods LLC - Carson, CA
Customer Service Representative (part-time 20 hours per week)
Dirne Health Center, Inc. - Coeur d'Alene, ID
Tiburcio Vasquez Health Center - Hayward, CA
The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Stroudsburg, PA | Avg. Salary $76,889 | Date Updated March 26, 2024 |
Location Aaronsburg, PA | Avg. Salary $73,771 | Date Updated March 26, 2024 |
Location Abbottstown, PA | Avg. Salary $74,075 | Date Updated March 26, 2024 |
Location Abington, PA | Avg. Salary $80,236 | Date Updated March 26, 2024 |
Location Ackermanville, PA | Avg. Salary $79,931 | Date Updated March 26, 2024 |
Location Acme, PA | Avg. Salary $71,033 | Date Updated March 26, 2024 |
Location Acosta, PA | Avg. Salary $68,295 | Date Updated March 26, 2024 |
Location Adah, PA | Avg. Salary $74,456 | Date Updated March 26, 2024 |
Location Adamsburg, PA | Avg. Salary $74,608 | Date Updated March 26, 2024 |
Location Adamstown, PA | Avg. Salary $75,672 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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