As of January 01, 2025, the average annual salary for a Customer Service Coaching and Training Supervisor in the United States is $77,900. Salary.com reports that pay typically ranges from $66,200 to $95,400, with most professionals earning between $55,548 and $111,333.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $95,400 | $7,950 | $1,835 | $46 |
| Average | $77,900 | $6,492 | $1,498 | $37 |
| 25th Percentile | $66,200 | $5,517 | $1,273 | $32 |
An entry-level Customer Service Coaching and Training Supervisor with less than 1 year of experience earns about $70,649. With 1-2 years of experience, the average salary increases to $71,231. For 2-4 years of experience, the pay typically rises to $74,142. Senior-level professionals with 5-8 years of experience earn around $80,701, and those with over 8 years of experience can expect an average of $83,149.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Coaching and Training Supervisor | $70,649 |
| Intermediate Level Customer Service Coaching and Training Supervisor | $71,231 |
| Senior Level Customer Service Coaching and Training Supervisor | $74,142 |
| Specialist Level Customer Service Coaching and Training Supervisor | $80,701 |
| Expert Level Customer Service Coaching and Training Supervisor | $83,149 |
| Entry Level | 9% |
| Mid Level | 9% |
| Senior Level | 5% |
| Top Level | 4% |
| Experienced | 7% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of January 01, 2025, our research reveals a significant shift in Customer Service Coaching and Training Supervisor compensation over the past six years. For example, the median salary increased from $90,959 in 2023 to approximately $91,483 in 2024. (For a detailed analysis of Customer Service Coaching and Training Supervisor salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Service Coaching and Training Supervisor information for you to search for. Click on search button below to see Customer Service Coaching and Training Supervisor job openings or enter a new job title here.
Here are companies hiring for Customer Service Coaching and Training Supervisor and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $77,900 | 66.9% | ||
| Bonus | $4,300 | 3.7% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $6,288 | 5.4% | ||
| 401K/403B | $3,452 | 3.0% | ||
| Disability | $1,644 | 1.4% | ||
| Healthcare | $8,352 | 7.2% | ||
| Pension | $4,439 | 3.8% | ||
| Time Off | $10,117 | 8.7% | ||
| Total Compensation | $116,493 | 100% | ||
The average annual salary of Customer Service Coaching and Training Supervisor is $77,900. In case you are finding an easy salary calculator, the average hourly pay of Customer Service Coaching and Training Supervisor is $37; the average weekly pay of Customer Service Coaching and Training Supervisor is $1,498; the average monthly pay of Customer Service Coaching and Training Supervisor is $6,492.
A Customer Service Coaching and Training Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Service Coaching and Training Supervisor earns the most in San Jose, CA, where the annual salary of a Customer Service Coaching and Training Supervisor is $97,700.
The highest pay for Customer Service Coaching and Training Supervisor is $111,333.
The lowest pay for Customer Service Coaching and Training Supervisor is $55,548.
The Customer Service Coaching and Training Supervisor prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Coaching and Training Supervisor creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Coaching and Training Supervisor assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Coaching and Training Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Customer Service Coaching and Training Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
