upper level job

How much does a Customer Service Coaching and Training Supervisor make in Indiana? The average Customer Service Coaching and Training Supervisor salary in Indiana is $72,200 as of February 26, 2024, but the range typically falls between $59,700 and $91,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Coaching and Training Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Coaching and Training Supervisor Salary $48,319 IN February 26, 2024
25th Percentile Customer Service Coaching and Training Supervisor Salary $59,700 IN February 26, 2024
50th Percentile Customer Service Coaching and Training Supervisor Salary $72,200 IN February 26, 2024
75th Percentile Customer Service Coaching and Training Supervisor Salary $91,800 IN February 26, 2024
90th Percentile Customer Service Coaching and Training Supervisor Salary $109,645 IN February 26, 2024
25% $59,700 10% $48,319 90% $109,645 75% $91,800 $72,200 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Coaching and Training Supervisor prepares instructive updates and details on new products, features, and service offerings. Designs and delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Coaching and Training Supervisor creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Coaching and Training Supervisor assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Coaching and Training Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Customer Service Coaching and Training Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Coaching and Training Supervisor in Indiana
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Location Avg. Salary Date Updated
Location Vincennes, IN Avg. Salary $67,032 Date Updated February 26, 2024
Location Advance, IN Avg. Salary $71,211 Date Updated February 26, 2024
Location Akron, IN Avg. Salary $69,300 Date Updated February 26, 2024
Location Alamo, IN Avg. Salary $67,452 Date Updated February 26, 2024
Location Albany, IN Avg. Salary $68,037 Date Updated February 26, 2024
Location Albion, IN Avg. Salary $69,138 Date Updated February 26, 2024
Location Alexandria, IN Avg. Salary $68,480 Date Updated February 26, 2024
Location Ambia, IN Avg. Salary $69,694 Date Updated February 26, 2024
Location Amboy, IN Avg. Salary $68,037 Date Updated February 26, 2024
Location Amo, IN Avg. Salary $70,047 Date Updated February 26, 2024
lower level job