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Customer Service Escalation Manager Salary in Indiana

Customer Service Escalation Manager Salary in Indiana

How much does a Customer Service Escalation Manager make in Indiana? The average Customer Service Escalation Manager salary in Indiana is $97,100 as of March 26, 2024, but the range typically falls between $77,500 and $115,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $59,655 IN March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $77,500 IN March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $97,100 IN March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $115,400 IN March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $132,061 IN March 26, 2024
25% $77,500 10% $59,655 90% $132,061 75% $115,400 $97,100 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in Indiana

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Vincennes, IN Avg. Salary $90,672 Date Updated March 26, 2024
Location Advance, IN Avg. Salary $96,377 Date Updated March 26, 2024
Location Akron, IN Avg. Salary $93,875 Date Updated March 26, 2024
Location Alamo, IN Avg. Salary $91,273 Date Updated March 26, 2024
Location Albany, IN Avg. Salary $92,073 Date Updated March 26, 2024
Location Albion, IN Avg. Salary $93,775 Date Updated March 26, 2024
Location Alexandria, IN Avg. Salary $92,674 Date Updated March 26, 2024
Location Ambia, IN Avg. Salary $96,277 Date Updated March 26, 2024
Location Amboy, IN Avg. Salary $92,073 Date Updated March 26, 2024
Location Amo, IN Avg. Salary $94,775 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Kentucky

Customer Service Escalation Manager Salaries in Frankfort, Kentucky
Customer Service Escalation Manager Salaries in Louisville, Kentucky

Michigan

Customer Service Escalation Manager Salaries in Battle Creek, Michigan

Ohio

Customer Service Escalation Manager Salaries in Cincinnati, Ohio
Customer Service Escalation Manager Salaries in Dayton, Ohio

About Indiana    Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area a....More

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