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Customer Service Escalation Manager Salary in Minnesota

Customer Service Escalation Manager Salary in Minnesota

How much does a Customer Service Escalation Manager make in Minnesota? The average Customer Service Escalation Manager salary in Minnesota is $102,400 as of March 26, 2024, but the range typically falls between $81,700 and $121,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $62,854 MN March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $81,700 MN March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $102,400 MN March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $121,700 MN March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $139,272 MN March 26, 2024
25% $81,700 10% $62,854 90% $139,272 75% $121,700 $102,400 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in Minnesota

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Lakeville, MN Avg. Salary $105,484 Date Updated March 26, 2024
Location Minnetonka, MN Avg. Salary $106,184 Date Updated March 26, 2024
Location Ada, MN Avg. Salary $94,575 Date Updated March 26, 2024
Location Adams, MN Avg. Salary $99,379 Date Updated March 26, 2024
Location Adolph, MN Avg. Salary $96,677 Date Updated March 26, 2024
Location Adrian, MN Avg. Salary $89,371 Date Updated March 26, 2024
Location Afton, MN Avg. Salary $105,384 Date Updated March 26, 2024
Location Ah Gwah Ching, MN Avg. Salary $96,076 Date Updated March 26, 2024
Location Aitkin, MN Avg. Salary $96,777 Date Updated March 26, 2024
Location Akeley, MN Avg. Salary $96,177 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

North Dakota

Customer Service Escalation Manager Salaries in Fargo, North Dakota
Customer Service Escalation Manager Salaries in Grand Forks, North Dakota

South Dakota

Customer Service Escalation Manager Salaries in Sioux Falls, South Dakota

Wisconsin

Customer Service Escalation Manager Salaries in La Crosse, Wisconsin

About Minnesota    Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More

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