Customer Service Escalation Manager Salary in New York, New York
Customer Service Escalation Manager Salary in New York, NY
How much does an Customer Service Escalation Manager make in New York, NY? The average Customer Service Escalation Manager salary in New York, NY is $116,900 as of March 26, 2024, but the range typically falls between $93,300 and $138,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Escalation Manager Salary | $71,813 | New York,NY | March 26, 2024 |
| 25th Percentile Customer Service Escalation Manager Salary | $93,300 | New York,NY | March 26, 2024 |
| 50th Percentile Customer Service Escalation Manager Salary | $116,900 | New York,NY | March 26, 2024 |
| 75th Percentile Customer Service Escalation Manager Salary | $138,900 | New York,NY | March 26, 2024 |
| 90th Percentile Customer Service Escalation Manager Salary | $158,930 | New York,NY | March 26, 2024 |
Thomas Talent Network, LLC - Anchorage, AK
Insurance Customer Service Manager
Firefighter Insurance Services - Auburn, WA
Customer Experience Assistant Manager
Brilliant Earth - Los Angeles, CA
Inside Sales Account Manager/ Customer Service
Lynden Door - Lynden, WA
- View Average Salary for United States
-
Select State
-
Select City in NY
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in New York, New York
Job Description
The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
Search Job Openings
Career Path for this job
-
Down a level:
Customer Service Escalation Specialist
2 - 4 years experience
Bachelor's Degree -
This Job:
Customer Service Escalation Manager
4 - 7 years experience
Bachelor's Degree -
Up a level:
At Risk Customer Support Supervisor
3 + years experience
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
About New York, New York
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Cyber Incident Response Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Cyber Incident Response Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Cyber Incident Response Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
| Job Title Cyber Incident Response Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
| Job Title Cyber Incident Response Specialist III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Level of Education
- Customer Service Escalation Manager Salaries with No Diploma
- Customer Service Escalation Manager Salaries with a High School Diploma or Technical Certificate
- Customer Service Escalation Manager Salaries with an Associate's Degree
- Customer Service Escalation Manager Salaries with a Bachelor's Degree
- Customer Service Escalation Manager Salaries with a Master's Degree or MBA
- Customer Service Escalation Manager Salaries with a JD, MD, PhD or Equivalent
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Customer Service Escalation Manager
Take just three simple steps below to generate your own personalized salary report
Understand the total compensation opportunity for a Customer Service Escalation Manager, base salary plus other pay elements
Average Base Salary
Core compensation
Average Total Cash Compensation
Includes base and annual incentives
About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More
New York, New York area prices were up 1.6% from a year ago View the Cost of Living in New York, New York
Customer Service Escalation Manager Salary in popular cities: Buffalo, Rochester, Yonkers
Recently searched related titles: Executive Support Manager
Jobs with a similar salary range to Customer Service Escalation Manager : Client Liaison Manager
Salary estimation for Customer Service Escalation Manager at companies like : Pontelandolfo & Lancioni Holdings LLC, MANAGED HEALTHCARE TECHNOLOGY Inc, Union County Rescue Squad And Crewettes Inc
