How much does a Customer Service Representative Coach II make in the United States? The average Customer Service Representative Coach II salary in the United States is $52,040 as of November 23, 2022, but the range typically falls between $44,960 and $60,770. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Jobs with a similar salary range to Customer Service Representative Coach II : Sportscaster, Multimedia Graphic Designer, Petty Officer

Based on HR-reported data: a national average with a geographic differential
25% $44,960 10% $38,514 90% $68,718 75% $60,770 $52,040 50%(Median)
Change Search Criteria
Check out Customer Service Representative Coach jobs in Virginia

Customer Service Representative (Temporary)

RIVA Solutions Inc. - Alexandria, VA

Payment Processor - CSR (JO-2108-130953)

Ledgent Finance & Accounting - Alexandria, VA

CSR Tech I - Oncology/Cytogenetics

Quest Diagnostics - Chantilly, VA

Job Description

The Customer Service Representative Coach II provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Representative Coach II instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Representative Coach II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Representative Coach II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Representative Coach II typically requires 2 -4 years of related experience. (Copyright 2022 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Service Representative Coach II
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Service Representative Coach II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
44960
60770
52040

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
46180
63840
54040
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative Coach II in the United States. The base salary for Customer Service Representative Coach II ranges from $44,960 to $60,770 with the average base salary of $52,040. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $46,180 to $63,840 with the average total cash compensation of $54,040.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

44960
60770

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Salary estimation for Customer Service Representative Coach II at companies like : HCI GROUP INC, KINGSWAY FINANCIAL SVCS INC, PRIMERICA INC

Jobs with a similar salary range to Customer Service Representative Coach II : Clinical Mental Health Counselor, Director of Community Services, Internal Recruiter, Office & Administrative Support Specialist, Patent Service Representative, Client Service Rep, Wealth Management