As of March 01, 2025, the average annual salary for a Customer Service Representative Coach II in the United States is $60,110. Salary.com reports that pay typically ranges from $51,660 to $69,620, with most professionals earning between $43,967 and $78,278.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $69,620 | $5,802 | $1,339 | $33 |
| Average | $60,110 | $5,009 | $1,156 | $29 |
| 25th Percentile | $51,660 | $4,305 | $993 | $25 |
An entry-level Customer Service Representative Coach II with less than 1 year of experience earns about $55,900. With 1-2 years of experience, the average salary increases to $57,058. For 2-4 years of experience, the pay typically rises to $59,939. Senior-level professionals with 5-8 years of experience earn around $62,432, and those with over 8 years of experience can expect an average of $62,744.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Representative Coach II | $55,900 |
| Intermediate Level Customer Service Representative Coach II | $57,058 |
| Senior Level Customer Service Representative Coach II | $59,939 |
| Specialist Level Customer Service Representative Coach II | $62,432 |
| Expert Level Customer Service Representative Coach II | $62,744 |
| Entry Level | 7% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 4% |
| Experienced | 4% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Customer Service Representative Coach II compensation over the past six years. For example, the median salary increased from $67,613 in 2023 to approximately $67,735 in 2024. (For a detailed analysis of Customer Service Representative Coach II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Service Representative Coach II information for you to search for. Click on search button below to see Customer Service Representative Coach II job openings or enter a new job title here.
Here are companies hiring for Customer Service Representative Coach II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $60,110 | 66.3% | ||
| Bonus | $2,490 | 2.7% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,789 | 5.3% | ||
| 401K/403B | $2,629 | 2.9% | ||
| Disability | $1,252 | 1.4% | ||
| Healthcare | $8,352 | 9.2% | ||
| Pension | $3,380 | 3.7% | ||
| Time Off | $7,705 | 8.5% | ||
| Total Compensation | $90,707 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.8% |
| High School | 29.9% |
| Associates | 14.4% |
| Bachelors | 39.3% |
| Masters | 14.2% |
| Doctorate | 0.5% |
What Am I Worth?
A Customer Experience Coach leverages their technical skills to train and develop staff, ensuring effective completion of tasks and projects. They work closely with the Customer Channels and Operations Section Leader. The salary for this role ranges from $51,390 to $69,270, with a midpoint of $59,800, reflecting the importance of their expertise in enhancing customer service.
To become a Customer Service Coach, develop expertise in customer service, communication, and problem-solving. Pursue coaching skills through training or certifications. Show empathy, patience, and a passion for improving customer satisfaction. The salary for this role ranges from $51,390 to $69,270, with a median salary of $59,800.
The highest level of customer service is characterized by unbelievable service that sets a brand apart. This exceptional quality not only enhances customer satisfaction but also solidifies brand identity. For roles like a Customer Service Representative Coach, salaries range from $51,390 to $69,270, reflecting the importance of delivering outstanding service.
A good salary for a Customer Service Representative typically ranges from $51,390 to $69,270, depending on experience and location. The average salary for those with 7+ years of experience is around $59,800, while those with less than a year of experience can expect about $51,390.
Coach does not provide individual commissions; instead, if the store meets monthly sales goals, all employees receive a bonus. Typically, stores achieve this target 8 out of 12 months. The bonus varies based on hours worked, but part-time associates generally receive around $200-$300. Salaries for Customer Service Representative Coaches range from $51,390 to $69,270, with a midpoint of $59,800.
While entry-level customer service positions may start lower, a Customer Service Representative Coach can earn between $51,390 and $69,270 annually, with a mid-salary of $59,800. Advancement opportunities and specialization can lead to higher earnings, especially in supervisory or sales roles.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
