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How much does a Customer Service Representative Coach II make in District of Columbia? The average Customer Service Representative Coach II salary in District of Columbia is $62,810 as of March 26, 2024, but the range typically falls between $54,290 and $74,250. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Representative Coach II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Representative Coach II Salary $46,533 DC March 26, 2024
25th Percentile Customer Service Representative Coach II Salary $54,290 DC March 26, 2024
50th Percentile Customer Service Representative Coach II Salary $62,810 DC March 26, 2024
75th Percentile Customer Service Representative Coach II Salary $74,250 DC March 26, 2024
90th Percentile Customer Service Representative Coach II Salary $84,666 DC March 26, 2024
25% $54,290 10% $46,533 90% $84,666 75% $74,250 $62,810 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Representative Coach II provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Representative Coach II instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Representative Coach II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Representative Coach II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Representative Coach II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Customer Service Representative Coach II

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $62,807 Date Updated March 26, 2024
Location Parcel Return Service, DC Avg. Salary $62,807 Date Updated March 26, 2024
Location Washington, DC Avg. Salary $62,807 Date Updated March 26, 2024
Location Washington Navy Yard, DC Avg. Salary $62,807 Date Updated March 26, 2024

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