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How much does a Customer Service/Retention Representative, Entry make in Connecticut? The average Customer Service/Retention Representative, Entry salary in Connecticut is $39,580 as of March 26, 2024, but the range typically falls between $35,350 and $45,340. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $31,499 CT March 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $35,350 CT March 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $39,580 CT March 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $45,340 CT March 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $50,584 CT March 26, 2024
25% $35,350 10% $31,499 90% $50,584 75% $45,340 $39,580 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Representative, Entry in Connecticut

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Entry

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $39,278 Date Updated March 26, 2024
Location Norwich, CT Avg. Salary $39,351 Date Updated March 26, 2024
Location West Haven, CT Avg. Salary $39,757 Date Updated March 26, 2024
Location Abington, CT Avg. Salary $38,909 Date Updated March 26, 2024
Location Amston, CT Avg. Salary $39,388 Date Updated March 26, 2024
Location Andover, CT Avg. Salary $39,536 Date Updated March 26, 2024
Location Ansonia, CT Avg. Salary $39,757 Date Updated March 26, 2024
Location Ashford, CT Avg. Salary $38,909 Date Updated March 26, 2024
Location Avon, CT Avg. Salary $39,609 Date Updated March 26, 2024
Location Ballouville, CT Avg. Salary $38,872 Date Updated March 26, 2024

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