Customer Service/Retention Representative, Entry Salary in Iowa
Customer Service/Retention Representative, Entry Salary in Iowa
How much does a Customer Service/Retention Representative, Entry make in Iowa? The average Customer Service/Retention Representative, Entry salary in Iowa is $35,270 as of March 26, 2024, but the range typically falls between $31,500 and $40,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Representative, Entry Salary | $28,068 | IA | March 26, 2024 |
| 25th Percentile Customer Service/Retention Representative, Entry Salary | $31,500 | IA | March 26, 2024 |
| 50th Percentile Customer Service/Retention Representative, Entry Salary | $35,270 | IA | March 26, 2024 |
| 75th Percentile Customer Service/Retention Representative, Entry Salary | $40,400 | IA | March 26, 2024 |
| 90th Percentile Customer Service/Retention Representative, Entry Salary | $45,071 | IA | March 26, 2024 |
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Job Description
The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
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This Job:
Customer Service/Retention Representative, Entry
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
At Risk Customer Support Representative II
1 - 3 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Entry
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Ackley, IA | Avg. Salary $33,751 | Date Updated March 26, 2024 |
| Location Ackworth, IA | Avg. Salary $35,593 | Date Updated March 26, 2024 |
| Location Adair, IA | Avg. Salary $35,409 | Date Updated March 26, 2024 |
| Location Adel, IA | Avg. Salary $35,519 | Date Updated March 26, 2024 |
| Location Afton, IA | Avg. Salary $35,409 | Date Updated March 26, 2024 |
| Location Agency, IA | Avg. Salary $35,188 | Date Updated March 26, 2024 |
| Location Ainsworth, IA | Avg. Salary $34,930 | Date Updated March 26, 2024 |
| Location Akron, IA | Avg. Salary $32,461 | Date Updated March 26, 2024 |
| Location Albert City, IA | Avg. Salary $32,424 | Date Updated March 26, 2024 |
| Location Albia, IA | Avg. Salary $35,409 | Date Updated March 26, 2024 |
About Iowa
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| Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Customer Service/Retention Representative, Entry Salaries with No Diploma
- Customer Service/Retention Representative, Entry Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Representative, Entry Salaries with an Associate's Degree
- Customer Service/Retention Representative, Entry Salaries with a Bachelor's Degree
- Customer Service/Retention Representative, Entry Salaries with a Master's Degree or MBA
- Customer Service/Retention Representative, Entry Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Customer Service/Retention Representative, Entry Job
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About Iowa Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Siou....More
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