Customer Service Senior Specialist E-commerce Salary in New York
How much does a Customer Service Senior Specialist E-commerce make in New York? The average Customer Service Senior Specialist E-commerce salary in New York is $51,880 as of March 26, 2024, but the range typically falls between $45,950 and $57,780. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Senior Specialist E-commerce Salary | $40,551 | NY | March 26, 2024 |
| 25th Percentile Customer Service Senior Specialist E-commerce Salary | $45,950 | NY | March 26, 2024 |
| 50th Percentile Customer Service Senior Specialist E-commerce Salary | $51,880 | NY | March 26, 2024 |
| 75th Percentile Customer Service Senior Specialist E-commerce Salary | $57,780 | NY | March 26, 2024 |
| 90th Percentile Customer Service Senior Specialist E-commerce Salary | $63,152 | NY | March 26, 2024 |
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Job Description
The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
-
Down a level:
Customer Service Specialist - E-commerce
1 - 3 years experience
Associate's Degree -
This Job:
Customer Service Senior Specialist E-commerce
3 - 5 years experience
Associate's Degree -
Up a level:
Customer Service Manager -E-commerce
5 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Senior Specialist E-commerce
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Brentwood, NY | Avg. Salary $53,282 | Date Updated March 26, 2024 |
| Location Clay, NY | Avg. Salary $48,368 | Date Updated March 26, 2024 |
| Location Henrietta, NY | Avg. Salary $47,881 | Date Updated March 26, 2024 |
| Location Huntington, NY | Avg. Salary $55,472 | Date Updated March 26, 2024 |
| Location Levittown, NY | Avg. Salary $53,379 | Date Updated March 26, 2024 |
| Location Nassau, NY | Avg. Salary $53,379 | Date Updated March 26, 2024 |
| Location New Suffolk, NY | Avg. Salary $52,650 | Date Updated March 26, 2024 |
| Location Accord, NY | Avg. Salary $51,968 | Date Updated March 26, 2024 |
| Location Acra, NY | Avg. Salary $49,438 | Date Updated March 26, 2024 |
| Location Adams, NY | Avg. Salary $48,124 | Date Updated March 26, 2024 |
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- Los Angeles, CA Customer Service Senior Specialist E-commerce
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- Austin, TX Customer Service Senior Specialist E-commerce
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About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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