How much does a Customer Service Trainer, Call Center make in the United States? The average Customer Service Trainer, Call Center salary in the United States is $46,390 as of June 27, 2019, but the range typically falls between $39,990 and $53,890. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
The Customer Service Trainer, Call Center provides updates and details on new products. Designs and delivers training programs for customer service staff. Being a Customer Service Trainer, Call Center develops team skills in areas of customer service, selling and communication. Instructs and informs staff about system use and policies/process. In addition, Customer Service Trainer, Call Center may track staff performance to assess training effectiveness. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer, Call Center occasionally directed in several aspects of the work. Gains exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer, Call Center typically requires 2 -4 years of related experience. (Copyright 2019 Salary.com)
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Includes base and annual incentives