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How much does a Customer Service Trainer II - Call Center make in California? The average Customer Service Trainer II - Call Center salary in California is $62,090 as of February 26, 2024, but the range typically falls between $53,690 and $73,390. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Trainer II - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II - Call Center Salary $46,042 CA February 26, 2024
25th Percentile Customer Service Trainer II - Call Center Salary $53,690 CA February 26, 2024
50th Percentile Customer Service Trainer II - Call Center Salary $62,090 CA February 26, 2024
75th Percentile Customer Service Trainer II - Call Center Salary $73,390 CA February 26, 2024
90th Percentile Customer Service Trainer II - Call Center Salary $83,678 CA February 26, 2024
25% $53,690 10% $46,042 90% $83,678 75% $73,390 $62,090 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $59,758 Date Updated February 26, 2024
Location Acampo, CA Avg. Salary $60,025 Date Updated February 26, 2024
Location Acton, CA Avg. Salary $62,829 Date Updated February 26, 2024
Location Adelanto, CA Avg. Salary $59,691 Date Updated February 26, 2024
Location Adin, CA Avg. Salary $57,115 Date Updated February 26, 2024
Location Agoura Hills, CA Avg. Salary $61,746 Date Updated February 26, 2024
Location Aguanga, CA Avg. Salary $59,884 Date Updated February 26, 2024
Location Ahwahnee, CA Avg. Salary $56,067 Date Updated February 26, 2024
Location Alameda, CA Avg. Salary $68,677 Date Updated February 26, 2024
Location Alamo, CA Avg. Salary $68,519 Date Updated February 26, 2024

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