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Customer Service Trainer II - Call Center Salary in Virginia

Customer Service Trainer II - Call Center Salary in Virginia

How much does a Customer Service Trainer II - Call Center make in Virginia? The average Customer Service Trainer II - Call Center salary in Virginia is $56,690 as of March 26, 2024, but the range typically falls between $48,990 and $66,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Trainer II - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer II - Call Center Salary $41,980 VA March 26, 2024
25th Percentile Customer Service Trainer II - Call Center Salary $48,990 VA March 26, 2024
50th Percentile Customer Service Trainer II - Call Center Salary $56,690 VA March 26, 2024
75th Percentile Customer Service Trainer II - Call Center Salary $66,990 VA March 26, 2024
90th Percentile Customer Service Trainer II - Call Center Salary $76,368 VA March 26, 2024
25% $48,990 10% $41,980 90% $76,368 75% $66,990 $56,690 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer II - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer II - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer II - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer II - Call Center occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Customer Service Trainer II - Call Center typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer II - Call Center in Virginia

Career Path for this job

  1. Down a level:

    Customer Service Representative Coach I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Trainer II - Call Center

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Representative Coach III

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer II - Call Center

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Location Avg. Salary Date Updated
Location Annandale, VA Avg. Salary $62,807 Date Updated March 26, 2024
Location Virginia State University, VA Avg. Salary $54,738 Date Updated March 26, 2024
Location Abingdon, VA Avg. Salary $49,264 Date Updated March 26, 2024
Location Accomac, VA Avg. Salary $53,327 Date Updated March 26, 2024
Location Achilles, VA Avg. Salary $53,327 Date Updated March 26, 2024
Location Afton, VA Avg. Salary $51,408 Date Updated March 26, 2024
Location Alberta, VA Avg. Salary $54,399 Date Updated March 26, 2024
Location Aldie, VA Avg. Salary $62,525 Date Updated March 26, 2024
Location Alexandria, VA Avg. Salary $62,807 Date Updated March 26, 2024
Location Altavista, VA Avg. Salary $51,578 Date Updated March 26, 2024

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District of Columbia

Customer Service Trainer II - Call Center Salaries in Washington, District of Columbia

North Carolina

Customer Service Trainer II - Call Center Salaries in Winston Salem, North Carolina

Pennsylvania

Customer Service Trainer II - Call Center Salaries in Johnstown, Pennsylvania

Tennessee

Customer Service Trainer II - Call Center Salaries in Kingsport, Tennessee
Customer Service Trainer II - Call Center Salaries in Knoxville, Tennessee

West Virginia

Customer Service Trainer II - Call Center Salaries in Charleston, West Virginia

About Virginia    Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United State....More

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