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How much does a Customer Service Trainer I - Call Center make in Iowa? The average Customer Service Trainer I - Call Center salary in Iowa is $50,710 as of March 26, 2024, but the range typically falls between $43,470 and $60,260. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Trainer I - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer I - Call Center Salary $36,878 IA March 26, 2024
25th Percentile Customer Service Trainer I - Call Center Salary $43,470 IA March 26, 2024
50th Percentile Customer Service Trainer I - Call Center Salary $50,710 IA March 26, 2024
75th Percentile Customer Service Trainer I - Call Center Salary $60,260 IA March 26, 2024
90th Percentile Customer Service Trainer I - Call Center Salary $68,955 IA March 26, 2024
25% $43,470 10% $36,878 90% $68,955 75% $60,260 $50,710 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer I - Call Center in Iowa

Career Path for this job

  1. This Job:

    Customer Service Trainer I - Call Center

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Service Representative Coach II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer I - Call Center

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Location Avg. Salary Date Updated
Location Ackley, IA Avg. Salary $48,535 Date Updated March 26, 2024
Location Ackworth, IA Avg. Salary $51,185 Date Updated March 26, 2024
Location Adair, IA Avg. Salary $50,920 Date Updated March 26, 2024
Location Adel, IA Avg. Salary $51,079 Date Updated March 26, 2024
Location Afton, IA Avg. Salary $50,920 Date Updated March 26, 2024
Location Agency, IA Avg. Salary $50,602 Date Updated March 26, 2024
Location Ainsworth, IA Avg. Salary $50,231 Date Updated March 26, 2024
Location Akron, IA Avg. Salary $46,681 Date Updated March 26, 2024
Location Albert City, IA Avg. Salary $46,628 Date Updated March 26, 2024
Location Albia, IA Avg. Salary $50,920 Date Updated March 26, 2024