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Customer Service Trainer I - Call Center Salary in Maryland

Customer Service Trainer I - Call Center Salary in Maryland

How much does a Customer Service Trainer I - Call Center make in Maryland? The average Customer Service Trainer I - Call Center salary in Maryland is $54,630 as of March 26, 2024, but the range typically falls between $46,830 and $64,920. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Trainer I - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer I - Call Center Salary $39,729 MD March 26, 2024
25th Percentile Customer Service Trainer I - Call Center Salary $46,830 MD March 26, 2024
50th Percentile Customer Service Trainer I - Call Center Salary $54,630 MD March 26, 2024
75th Percentile Customer Service Trainer I - Call Center Salary $64,920 MD March 26, 2024
90th Percentile Customer Service Trainer I - Call Center Salary $74,289 MD March 26, 2024
25% $46,830 10% $39,729 90% $74,289 75% $64,920 $54,630 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Career Path for this job

  1. This Job:

    Customer Service Trainer I - Call Center

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Service Representative Coach II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Trainer I - Call Center

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $54,470 Date Updated March 26, 2024
Location Abell, MD Avg. Salary $58,709 Date Updated March 26, 2024
Location Aberdeen, MD Avg. Salary $53,357 Date Updated March 26, 2024
Location Aberdeen Proving Ground, MD Avg. Salary $53,675 Date Updated March 26, 2024
Location Abingdon, MD Avg. Salary $53,410 Date Updated March 26, 2024
Location Accident, MD Avg. Salary $47,423 Date Updated March 26, 2024
Location Accokeek, MD Avg. Salary $58,868 Date Updated March 26, 2024
Location Adamstown, MD Avg. Salary $57,596 Date Updated March 26, 2024
Location Allen, MD Avg. Salary $56,324 Date Updated March 26, 2024
Location Andrews Air Force Base, MD Avg. Salary $58,974 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

District of Columbia

Customer Service Trainer I - Call Center Salaries in Washington, District of Columbia

Delaware

Customer Service Trainer I - Call Center Salaries in Wilmington, Delaware

Pennsylvania

Customer Service Trainer I - Call Center Salaries in Altoona, Pennsylvania
Customer Service Trainer I - Call Center Salaries in Johnstown, Pennsylvania

Virginia

Customer Service Trainer I - Call Center Salaries in Virginia Beach, Virginia

About Maryland    Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More

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